Abstract Manager

On June 29, 2025, Winnipeg Transit launched a fully redesigned bus system called the Primary Transit Network (PTN). With its introduction, every existing bus route in the city was replaced overnight. This citywide transformation—affecting more than 750,000 residents—was the result of over five years of planning, public engagement, and coordination across departments. This presentation highlights key lessons learned from delivering such a complex and ambitious project.

A focused section will examine how strong internal communication across City of Winnipeg departments supported the rollout of new infrastructure, including updated signage at nearly 3900 stops, new bus shelters, and the construction of bus stop platforms and transit hubs. By aligning planners, operations staff, contractors, and maintenance teams through shared timelines, digital tracking tools, and regular cross-department meetings, Winnipeg Transit ensured that system-wide physical upgrades were completed on schedule and matched the new service design.

Since launch, the PTN has continued to evolve, with a number of smaller adjustments already made and additional improvements planned. By reflecting on both successes and areas for improvement, this presentation offers practical insights for agencies considering large-scale transit redesigns. Attendees will gain a clearer understanding of the challenges and opportunities involved in transforming an entire network in a single day, and why careful planning, flexibility, and collaboration are essential to success.