Submission ID 77774

Code OH-1-6
At the end of this workshop, participants will be able to:
Category Medical Education
Type Oral
Will the presenter be a: Student
Title Change Agency Training : Effects on Perceived Competence and Skills Acquisition
Background/Purpose Change agents (CA) act on both clinical and societal levels to promote and ensure the health of patients and populations. However, few health and social services professionals feel competent to act as CA. This study aimed to assess the impact of a change agency training on the perceived competence to act as CA and necessary skills acquisition.
Methods A day-long training on change agency was given to healthcare professionals. A self-administered questionnaire was used immediately before and after the training. Questions concerned perceived competence in change agency, skills (necessary and acquired) and sociodemographic characteristics. Data were analyzed using frequencies, McNamar and Chi-squared tests.
Results 103 participants underwent the training. Most were women and reported practising for at least 5 years (n = 70, 70.7%). The training was significatively associated with increased perceived competence in the change agency role (p < 0.001). Indeed, only 47 (48 %) participants reported being confident in taking the CA role pretraining as opposed to 84 (86 %) posttraining. Perceived competence had particularly increased for participants without other previous training on change agency X2 (1, N = 98) = 6.187, p = 0.013. Additionally, according to participants, the three main skills acquired were observation and analysis (n = 113, 36.60 %), communication (n = 76, 24.60 %), and directed collaboration (n = 63, 20.39 %).
Discussion Because perceived competency could act as a lever to act as CA, which in return, could impact positively patients, continuing education should be made available to health professionals.
Keyword 1 Training
Keyword 2 Change agents
Keyword 3 Self-efficacy
Abstract content most relevant to: (check all that apply) Other
Abstract Track - First Choice Leadership
Authors Alexandra Ethier
Alexandra Ethier
Annie Carrier
Michaël Beaudoin
Anne Hudon
Denis Bédard
Émmanuelle Jasmin
France Verville
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