Abstract Manager

Workshop

WG2-1

Accept

I declare I have no actual or potential conflict of interest in relation to this program.

no

General Call (Workshop, Oral Presentation, Poster Presentation)

Workshop

Fostering a Humanistic Culture of Care: Understanding Interprofessional Teams as Complex Adaptive Systems

Healthcare is primarily delivered using team-based care. Each discipline has their own distinct training and clinical practice framework, and strongly identifies with their own profession leading to conflict and tribalism in teams. This in turn impacts patient care and the health and wellbeing of team members. The culture of healthcare is challenging, with an ongoing hierarchy and lack of support for one another. The pressures of 24/7 connectedness through technology and increasing demands is causing burnout. We need to consider ways in which to care for one another as well as our patients if we are to maintain our own health and passion for our respective professions. Changing culture is challenging and can begin with our immediate colleagues. This workshop will provide participants with opportunities to engage in humanistic interactions with one another and consider practical strategies to change culture in their own workplace from the perspective of complex adaptive systems theory.

A brief didactic presentation will introduce participants to complex adaptive systems theory, identify the challenges of healthcare culture and frame how this might be changed from a humanistic perspective. Using pair share, participants will consider different aspects of working in teams from a complex adaptives systems perspective. In small groups, they will apply humanistic approaches to engaging one another in real-life based scenarios and apply one of the approaches to a challenging situation in their own workplace setting. The workshop will conclude with a facilitated larger group discussion to allowing sharing of ideas.

Learners and practitioners involved in teams based care

1. Define what is meant by a complex adaptive system 2. Identify what it means to feel supported in an interprofessional team setting. 3. Practice humanistic approaches for engaging interprofessional colleagues in a productive and supportive dialogue 4. Apply one of the approaches to an issue in their own workplace setting

1. Joynes, V.C.T. (2018) Defining and understanding the relationship between professional identity and interprofessional responsibility: implications for educating health and social care students. Advances in Health Sciences Education, 23(1), 133-149. 2. Pype, P., Krystallidou, D., Deveugele, M., Mertens, F., Rubinelli, S., Devisch, I. (2017, November) Healthcare teams as complex adaptive systems: Focus on interpersonal interactions. Patient Education and Counseling,100(11), 2028-2034. 3. Pype, P., Mertens, F., Helewaut, F., Krystalliduo, D. (2018) Healthcare teams as complex adaptive systems: understanding team behaviour through team members' perception of interpersonal interaction. BMC Health Services Research, 18, 570

Interprofessional teams

Humanism

Complex adaptive systems

General

Inter-professional Education

Faculty Development

Continuing Medical Education

Yes

Yes

Yes

Yes

Yes

yes