Accepted Type
Oral
Code
OA3-2-4
Was this work accepted for CCME 2020?
yes
Category
General Call (Workshop, Oral Presentation, Poster Presentation)
Type
Oral
Sub Type
Education Research
Will the presenter be a:
Other
Presenter Other
Senior Administration, Co-Lead, Office of Community Engagement, Rady Faculty of Health Sciences, University of MB
Affiliation
Considered for Poster
yes
Title
Community Perspectives: Results from Community Partners' Formal Review of the Service Learning Program for Undergraduate Medical Students
Length of Presentation
Background/Purpose
In 2016, Service Learning became a curricular requirement for undergraduate medical students at
the University of Manitoba. Since that time, significant feedback has been collected from students
re: their Service Learning experience. While many community contacts who work with these
students regularly provide informal feedback to the university, this survey collected systematic
feedback from community partners involved with Service Learning.
Methods
In June 2019, a survey was distributed to 36 organizations to seek feedback about their experiences
working with Service Learning students. Participation in the survey was voluntary. In total, 27
organizations participated.
Results
Respondent feedback could be grouped into two main themes: Logistics, and the Service Learning
Experience. About half (52%) indicated it was "easy" to schedule students for Service Learning;
however, students' busy schedules and differences between hours of organization programming and
students' availability were identified as considerations. Most respondents described students as
"engaged" (70%) or "somewhat engaged" (26%) in their Service Learning experiences. Sixty-eight
percent of respondents indicated Service Learning raised students' understanding of power and
privilege, and systemic oppression.
Conclusion
Seeking feedback from community partners involved with Service Learning provided valuable
insights to inform and improve the Service Learning program. Results identified specific areas of the
program and logistic improvements to be addressed moving forward. Ensuring processes are in
place to obtain feedback from community organizations is an important step to strengthen
reciprocal, working relationships between community organizations and university. Doing so
enhances the Service Learning experience for both students and community partners.
Keyword 1
Service Learning
Keyword 2
Undergraduate Medical Education
Keyword 3
Quality Improvement
Level of Training
Undergraduate
Abstract Themes
Teaching and learning
Teaching and Learning
- Experiential Learning
- Feedback
- Quality improvement
Additional Theme (First choice)
Undergraduate
Additional Theme (Second Choice)
Additional Theme (Third Choice)
Authors
Presenter
Karen Cook
Term 1
Yes
Term 2
Yes
Term 3
Yes
Term 4
Yes
Term 5
Yes
