SubmissionId 60589

Accepted Type
Oral

Code
OC3-3-1

Acceptance Declaration
Accept

Additional Information
I declare I have no actual or potential conflict of interest in relation to this program.

Was this work accepted for CCME 2020?
no

Category
General Call (Workshop, Oral Presentation, Poster Presentation)

Type
Oral

Sub Type
Education Innovation

Will the presenter be a:
Student

Affiliation

Considered for Poster
yes

Title
Health Empathy Map: Creation of an Instrument for Empathy Development

Length of Presentation

Background/Purpose
Empathy is a multidimensional construct that requires the ability to perceive and understand the others' perspectives, as well as feel their emotional state. It is an intellectual skill to be learned and represents one of the domains of emotional intelligence. There are few studies on structured methods for teaching and practicing empathy in care settings. Some students report difficulties in coordinating the cognitive knowledge necessary for care and still consider the patient's perspective. The XPLANE, a business design thinking-company, developed the Empathy Map to be used when one need to immerse oneself in a user's environment. The aim of this study was to create an instrument for teaching and practice of empathy skills in medical education, called the Health Empathy Map (HEM).

Summary of the Innovation
The aim of this study was to create an instrument for practice of empathy in medical education. This study had 3 phases: Adaptation of XPLANE's Empathy Map for medical education; Adequacy of the instrument content and feasibility performed by teachers from José do Rosário Vellano University and then by focal group and 3ª-year medical students during outpatient clinic practice and in the tutorial group.

Conclusion
The adequacy of the instrument for medical education was based on empathy framework: perspective-taking, emotional sharing, and empathetic concern. The final version was considered by participants as an educational instrument with great instructional potential in medical education. This is an innovative instrument, simple and easy to apply, that can get a student to focus on the patient feelings and needs.

Keyword 1
Empathy

Keyword 2
Medical Education

Keyword 3
Physician-patient relationship

Level of Training
General

Abstract Themes
Learning Outcomes

Learning Outcomes
  • Communication Skills
  • Patient Safety
  • Professionalism/Ethics

Additional Theme (First choice)
Professionalism

Additional Theme (Second Choice)
Faculty Development

Additional Theme (Third Choice)
Undergraduate

Authors
Presenter
    Aline Barbosa Peixoto

Term 1
Yes

Term 2
Yes

Term 3
Yes

Term 4
Yes

Term 5
Yes
x

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