Accepted Type
Oral
Code
OD2-3-2
Was this work accepted for CCME 2020?
yes
Category
General Call (Workshop, Oral Presentation, Poster Presentation)
Type
Oral
Sub Type
Education Research
Will the presenter be a:
Other
Presenter Other
Faculty
Affiliation
Considered for Poster
yes
Title
Perceptions of Assessment and Feedback: Relationships and Reconciliation
Length of Presentation
Background/Purpose
Supervisors in postgraduate medical education may deliver different assessments for the same quality of performance. Residents may struggle to make sense of inconsistent and sometimes contradictory information. We sought to explore how residents experience feedback from supervisors, how they process inconsistent information, and what factors influence their experiences.
Methods
Eighteen residents participated in semi-structured interviews to explore their perspectives on feedback. Data collection and analysis occurred iteratively, informed by constructivist grounded theory, and sample size was determined by theoretical sampling to sufficiency. Constant comparative analysis was used to identify and define themes.
Results
We identified a central theme of reconciliation, which we defined as the act of processing inconsistent feedback and determining how to engage with it. This reconciliation is informed by the credibility of, and residents' relationship with, supervisors and is achieved through conversation with others, observation of others' behaviour toward their performance, and reflection on their own performance. Residents' emotional responses and insight on the value of feedback for their own growth as professionals were important factors in feedback incorporation.
Conclusion
The findings of this study show that while residents are regular consumers of feedback, not all feedback is used equally. Residents actively reconcile incongruous feedback and its incorporation falls on a spectrum of outright dismissal to significant reflection and impacts on learning. This work reinforces the importance of pedagogical relationships where there are shared goals of educational outcomes, and development of supervisors as credible feedback providers.
Keyword 1
Feedback
Keyword 2
Supervisor
Level of Training
Post Graduate
Abstract Themes
Assessment
Assessment
- Formative
- Work-place based
Additional Theme (First choice)
Postgraduate
Additional Theme (Second Choice)
Additional Theme (Third Choice)
Authors
Presenter
Kaif Pardhan
Term 1
Yes
Term 2
Yes
Term 3
Yes
Term 4
Yes
Term 5
Yes
