Abstract Manager

Workshop

WB1-2

Accept

I declare I have no actual or potential conflict of interest in relation to this program.

yes

General Call (Workshop, Oral Presentation, Poster Presentation)

Workshop

Successful "in-the-moment" feedback and coaching conversations in the era of CBME and workplace-based assessment

Feedback is a dynamic and co-constructive interaction in the context of a safe and mutually respectful relationship for the purpose of challenging a learner's (and educator's) ways of thinking, acting or being to support growth (Ajjawi & Regehr, 2019). The R2C2 model for feedback and coaching, with four phases in which supervisors and learners build relationship, explore reactions and reflections, determine content, and coach for change to co-create an action plan, was developed as a model to facilitate such conversations. It was based on theory and research related to self-assessment, cognitive domains, humanism, commitment to change and implementation science. It has been tested and found effective for work with physicians in practice, nurse practitioners, and residents across several countries and disciplines. Recently, the researchers have modified the R2C2 model for use with in-the-moment feedback and coaching that occur in the clinical environment. This workshop will provide participants with an opportunity to explore and practice the R2C2 in-the-moment model (https://medicine.dal.ca/departments/core-units/cpd/faculty-development/R2C2.html) and discuss its applicability within their own context.

This interactive workshop will draw upon participants' experiences through: 1. Introductions and large group discussion of participant experiences (10 minutes) 2. Presentation and demonstration of the model (15 mins) 3. Small group discussion of the model (10 mins) 4. Coaching practice with case scenarios and debriefing (40 mins) 5. Large group discussion of R2C2 in-the moment coaching and feedback and take-home messages (15 mins)

Faculty members and those involved in providing feedback at point of care

Participants will: 1. Share experiences providing "in-the-moment" feedback within clinical settings. 2. Practice applying the R2C2 ITM model to case scenarios. 3. Identify the utility of and barriers to integration of the R2C2 in-the moment (ITM) feedback and coaching model and its application within their work.

Ajjawi R, Regehr G. When I say...feedback. Med Educ. 2019; 53:652-4. Sargeant J et al., Facilitated Reflective Performance Feedback: Developing an Evidence- and Theory-Based Model That Builds Relationship, Explores Reactions and Content, and Coaches for Performance Change (R2C2). Acad Med. 2015; 90(12):1698-706. Lockyer J, et al., In-the-Moment Feedback and Coaching: Improving R2C2 for a New Context. J Grad Med Educ. 2020;12(1):27-35

feedback

coaching

resident

Post Graduate

Assessment

Formative

Postgraduate

Yes

Yes

Yes

Yes

yes