Accepted Type
Facilitated and Dedicated Poster
Code
LP11 - 01
Acceptance Declaration
Accept
Additional Information
I declare I have no actual or potential conflict of interest in relation to this program.
Was this work accepted for CCME 2020?
yes
Category
General Call (Workshop, Oral Presentation, Poster Presentation)
Type
Oral
Sub Type
Education Research
Will the presenter be a:
Graduate Student
Affiliation
Considered for Poster
yes
Title
Exploring helping behaviours in complex clinical teams: A scoping review of the literature
Length of Presentation
Background/Purpose
Contemporary healthcare teams are complex and dynamic. Team members frequently encounter challenges that require seeking assistance from inside and outside the team. Despite how commonly help-seeking behaviours are encountered, understanding the complexities in the provision and receipt of help within interprofessional teams is underdeveloped in the health professions literature. The experiences of other team-based professions, such as business and engineering, might offer insight into these challenges.
Methods
We undertook a scoping review to explore how helping behaviours in professional teams have been studied and are understood. This methodology offers a systematic way to identify, map and review existing knowledge. We screened over 18,000 citations gleaned from three databases. Once inclusion criteria were satisfied, 49 articles for study inclusion remained.
Results
Our review suggested three features of the helping phenomenon related to the provision or receipt of help within teams: 1) ways that help is defined and enacted, 2) personal, situational, and organizational factors that shape how this occurs and, 3) discursive contexts of help including ideas around reciprocity, rationalization and resonance. Our review uncovered a lack of literature that details naturalistic work teams (i.e. not artificially created) in both health care contexts and other professional domains of literature.
Conclusion
Understanding helping behaviours is essential to encourage and support optimal functioning of clinical teams. Insights derived from other team-based professions adds to our understanding of how help is sought and provided within teams. This knowledge can influence initial education and professional development initiatives to establish and enhance helping behaviours within clinical teams.
Keyword 1
helping behaviours
Keyword 2
clinical teams
Keyword 3
scoping review
Level of Training
General
Abstract Themes
Inter-professional Education
Additional Theme (First choice)
Leadership
Additional Theme (Second Choice)
Faculty Development
Additional Theme (Third Choice)
Continuing Medical Education
Authors
Presenter
Erin Kennedy
Term 1
Yes
Term 2
Yes
Term 3
Yes
Term 4
Yes
Term 5
Yes
