Abstract Manager

Dedicated Poster

LP13 - 01

Accept

I declare I have no actual or potential conflict of interest in relation to this program.

no

General Call (Workshop, Oral Presentation, Poster Presentation)

Poster

Education Research

Jr. Faculty (less than 5 years in practice)

Quality maternity care? What do patients think?

Family physicians (FP) are providing less low-risk obstetrics (LRO) care service across North America in recent years. Nevertheless, FPs offering LRO provide continuity of care which many pregnant women value, and FPs' clinical outcomes are similar to those of obstetricians. The objective of this project was to explore the perceptions of women who have received care from the Family Centered Maternity Care (FCMC) program.

As part of a complete program evaluation of the FCMC program, key informant interviews with women who received care from the FCMC team were carried out. Participants of the study were women who received care from the FCMC group from July 1, 2017 to June 30, 2018. Thirteen interviews were completed. A thematic analysis was completed on the qualitative data using the Framework Analysis Approach. The codebook was developed by two authors independently coding three initial interview transcripts and discussing to achieve consensus. The remaining transcripts were coded by the primary author, with any new codes or unclear passages being reviewed in duplicate to ensure consensus.

Themes clustered around the overarching categories of FCMC qualities, services provided, continuity of care, patient satisfaction, and other services/providers. Overall, patients felt the FCMC provided a high level of support and encouragement that may not exist in other models of care. This occurred while maintaining equivalent levels of perceived medical expertise and safety for low-risk pregnancies, deliveries, and newborn care.

Overall, women reported positive perceptions about the quality of care provided by the FCMC program. This project will eventually be integrated with other data sources as part of the entire FCMC program evaluation.

Family medicine obstetrics

Postgraduate medical education

Program evaluation

General

Teaching and learning

Postgraduate

Patient Safety

Yes

Yes

Yes

Yes

Yes