Accepted Type
Oral
Code
OH2-2-4
Acceptance Declaration
Accept
Additional Information
I declare I have no actual or potential conflict of interest in relation to this program.
Was this work accepted for CCME 2020?
yes
Category
General Call (Workshop, Oral Presentation, Poster Presentation)
Type
Oral
Sub Type
Education Innovation
Will the presenter be a:
Other
Presenter Other
Faculty Associate Dean PGME
Affiliation
Considered for Poster
yes
Title
Development and Evaluation of a Multisource Feedback (MSF) Form for Residency Program Director Competencies
Length of Presentation
Background/Purpose
Program directors (PDs) have complex roles in residency education and are expected to demonstrate
competence in multiple areas specifically, leadership. However, PDs can receive minimal to no
feedback on their leadership performance. McGill University's Postgraduate Education team aimed
to develop a program evaluation process using a multisource feedback (MSF) form to provide
feedback from multiple perspectives within the residency program to PDs.
Summary of the Innovation
The MSF form was developed using an iterative and scholarly approach, including a literature
review to identify PD competencies, identification of PD roles from the PGME job description and
mapping to the CanRAC Standards. Prior to implementation, the form was pilot tested with 5 residency programs ensuring applicability, relevance, and value of the MSF form items. Feedback
was incorporated into the final version of the form. The MSF form was distributed to the Department
Chair, PD, Program Administrator, Faculty Member, and Chief/Senior Resident(s) to gather
standardized performance data of a residency program PD who completed 12-24 months of service.
Data were analyzed to provide an aggregate score for the PD's performance. Scores were matched
to an analytical rubric allowing the PGME Office to provide a one-page report with formative
feedback and strategies to enhance PD performance.
Conclusion
The MSF form establishes a formal and standardized QI process to provide PDs with formative
feedback on their competencies that can potentially enhance performance. The form will undergo a
meta-evaluation at year 1, 3 and 5. Additionally, the form provides an opportunity to highlight the
performance of PDs with effective leadership and informs the PGME Leadership and Department
Chairs of competencies that result in effective leadership of residency programs.
Keyword 1
Program Evaluation
Keyword 2
Program Director
Keyword 3
Leadership
Level of Training
Post Graduate
Abstract Themes
Postgraduate
Additional Theme (First choice)
Assessment
Additional Theme (Second Choice)
Leadership
Additional Theme (Third Choice)
Faculty Development
Authors
Presenter
Armand Aalamian
Term 1
Yes
Term 2
Yes
Term 3
Yes
Term 4
Yes
Term 5
Yes
